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Case Study

QTS Leads the Way in Data Center Customer Satisfaction

August 4, 2025
August 4, 2025

QTS commissioned Qualtrics, a third-party experience management company, to conduct an objective NPS survey to assess the data center operator’s brand positioning, customer experience and competitive landscape. The results verified QTS’s industry-leading NPS rating, noting trust, service quality, innovation, transparency and reputation as reasons for the high score.

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